MobiFone's toll-free helpline available 24/7

Translate to English: If you are using MobiFone's services and encountering problems such as your sim card getting charged, not receiving promotional messages, sim card not registered under the correct name ... but do not know how to contact. Do not worry! This article has compiled all the toll-free MobiFone helpline numbers available 24/7 so you can easily contact for consultation.

I. National inquiry switchboard of MobiFone

Switchboard 9090

Switchboard 9090 is a switchboard specializing in answering questions, advising services like 3G, 4G, utility services (ringtones, waiting music...) of MobiFone.

The switchboard always has staff on duty 24/7, so you can call at any time.

Some notes:

• The fee is free for postpaid subscribers
• The fee for prepaid subscribers is 200 VND/minute
• Operating hours are from 7 a.m to 8 p.m every day

II. The switchboard specializes in receiving customer complaints and feedback

Switchboard 18001090

If you need to complain about something, call the switchboard 18001090, this is the switchboard specializing in resolving customer complaints of MobiFone.

The fee for calling this switchboard is free.

III. Consulting and customer support switchboard for foreigners

Switchboard 9393

Switchboard 9393 is a switchboard specializing in consulting support for foreigners living in Vietnam and using MobiFone's services.

The fee for calling this switchboard is free, especially the switchboard supports multiple languages from Chinese, Korean, Japanese, English, and even Khmer.

IV. Regional switchboards

North: 0904.144.144

Central: 0905.144.144

South: 0908.144.144

These are the switchboard numbers dedicated for each region for off-network subscribers or for those who cannot call the above switchboard numbers.

The fee for calling this switchboard will be charged according to the regulations of each network operator, supporting multiple languages, and operating hours from 7 a.m to 8 p.m every day.